Emirates Global Aluminium, bound by local legislation, had to manage two employee benefit schemes—the SRSP collective investment scheme and the Gratuity end-of-service benefit. Their HR system couldn’t unitize pension funds, causing inefficiencies, errors in contributions and fund management, and communication gaps. They needed a scalable, automated solution to streamline operations and ensure compliance.
Zatopek Consulting implemented ZCustody, a custom SAP ERP solution that integrates HR modules with a tailored SAP investment scheme management module. It automates onboarding, contribution tracking, NAV calculations, account shares, monthly statements, and correspondence generation. The system supports over 6,000 employees, integrates with SAP HR and self-service portals, and minimises manual intervention.
EGA now operates with greater efficiency. Automated processes reduce administrative costs and human error, while seamless pension fund management ensures compliance. Over 90% of processes run without human intervention, allowing employees to access accurate, real-time account information. The solution improved employee satisfaction and safeguarded EGA from potential financial and regulatory risks.